Because good customer service
costs less than bad customer service!
Your Instant Remote Helpdesk Support Solution
Remote Video Support SoftwareSelf-Help AV Portal
Our Remote Helpdesk Support Solutions are Perfectly suited for entities that believe in employee empowerment, immediacy, self-help and improving employee experiences.
When scanned through a mobile device, each code directs you to your own custom portal, made for your brand and your situation.
Integrated Video Helpdesk
A Granteq Ensure+ technician can access installation information customized to that single geographic site.
Provide space-specific user guides, installation instructions, and how-to videos.
Organize IT documentation for each space and connected device all in one portal.
Report issues with rooms/spaces and request live helpdesk and/or on-site Remote Helpdesk Support.
Instant support information for each specific space/device
Maximizes uptime virtual concierge
Live video option to get user POV
Enhances employee experience
Need assistance or got a query?
Feel free to contact us, and we will be more than happy to answer all of your questions.