MEET US AT ISE 2024 AT BARCELONA
30 January – 2 February 2024 | Fira De Barcelona | Stand: 2V300
How We Work
From first conversation to long term partnership.
Every Granteq project follows the same disciplined methodology — from the initial consultancy that establishes what the AV environment needs to achieve, through design, installation and commissioning, to the managed support that keeps it performing across its full operational life.
Our involvement does not end at handover. For most clients, that is where it genuinely begins.
Project Delivery
A consistent methodology, applied across every project we undertake.
Project Delivery
We understand how each space will be used before recommending what goes in it. Product selection is always a consequence of that understanding, never the starting point.
AV Design
Detailed audiovisual design and engineering drawings, produced in close coordination with architects, interior designers, IT teams and project managers.
Project Management and Installation
Experienced project managers overseeing every installation — coordinating trades, managing timelines and ensuring AV infrastructure is delivered to specification.
Commissioning and Testing
Rigorous system commissioning, testing and user acceptance — every element signed off against the original design before handover to the client team.
Training and Handover
Structured user training for all who will operate the systems day to day — ensuring AV environments are used confidently from the moment they go live.
Support programmes built around the way your organisation actually operates.
Granteq Ensure+
Priority AV support for environments that cannot afford downtime.
AV environments across an entire mall or retail destination — from atrium centrepiece displays and ambient background audio to tenant facing digital signage networks and promotional display. Designed for operational simplicity and visual consistency at scale, managed from a single central platform.
Managed AV Services
Qualified AV staff embedded within your organisation.
For organisations where AV expertise is needed on the ground but recruiting and retaining specialist staff is a challenge, Granteq provides qualified, trained AV professionals who work alongside your team — as one of them.
AV Furniture
Purpose built AV furniture, specified alongside the integration.
AV furniture is not an afterthought. Granteq supplies and specifies AV furniture — rack enclosures, lecterns, AV trolleys, display stands and bespoke cabinetry — designed to complement and protect the AV systems within.
Remote AV Helpdesk
Instant AV support via QR code — live video from any space, anywhere.
Powered by Teleportivity, Granteq’s remote helpdesk platform gives any user in any space instant access to live video AV support — scanned from a QR code on the wall, an NFC tag or a web link, with space specific documentation at their fingertips.
Why It Matters
Support programmes built around the way your organisation actually operates.
Systems are commissioned to specification. Training is delivered. Then the project team leaves — and the day to day reality of operating complex AV infrastructure begins. Equipment behaves differently under live conditions. Staff change. Configurations drift. Updates interrupt functionality.
Granteq’s support programmes are designed for exactly this reality. Not as an add-on, but as a continuation of the same relationship that delivered the original installation.
Proactive
We monitor and maintain AV systems before problems occur — not after they have already disrupted a meeting, a presentation or an operation.
Continuity across the lifecycle
From minor adjustments and firmware updates to planned equipment upgrades — Granteq supports AV environments across their full operational life, not just their first year.
Defined service levels
Support programmes are structured around your operational requirements — with clearly defined response times, escalation paths and reporting that give you visibility and accountability at all times.
Credentials
Standards and certifications that validate how we work.
Global Quality Assurance Certification
We monitor and maintain AV systems before problems occur — not after they have already disrupted a meeting, a presentation or an operation.
Certified: Neeraj Sajnani, Director, Granteq
Global Service Certification — Perfect Score
Granteq’s Director of Technologies holds PSNI Global Service Certification with a score of 100 out of 100 — one of only three perfect scores achieved since the certification programme launched.
Certified: Sandeep Rodrigues · 100/100 — Director of Technologies
Elite Global Network of AV Integrators
As a PSNI affiliate, Granteq is part of the world’s fastest growing private network of premier AV integrators — enabling global project delivery with local expertise on six continents.
200+ offices worldwide · 6 continents